We're here to help
Talk to a real person
No bots, no ticket numbers, no hold music. Send us a note and someone on the SM1 team will read it and write back.
We reply within 1 business day.
Send us a message
If your question is about an order, adding the order number gets you an answer in one reply instead of three.
-
Ships in 24 hours
Orders leave our US facility within 24 hours on business days, with tracking.
-
Arrives in 3–5 days
Most orders reach your door in 3 to 5 business days once they're on their way.
-
120 days to decide
Not right for you? Email us within 120 days of delivery for your money back.